16 February 2026

Fixed issues

The tables below detail the fixed issues in the 4.50 BETA release.

4.50
EBS module Incident summary Region Found In version Parent incident
Central - Applications and Enquiries Sort and filter throws an error when ticking on show application converted to enrolment. NZ 4.47 1658151
Central - Correspondence Management Tribal college headers and footers are no longer displaying. ENG 4.47 1618523
Central - Correspondence Management Images at the top and bottom of the body of a template are not showing when running through correspondence wizard or when a student views their inbox in Learner Hub. ENG 4.47 1629002
Central - Correspondence Management In learner manager when using bulk correspondence to send an email with an attachment added in the wizard the emails do not send. ENG 4.49 1756012
Central - Correspondence Management Template management grid borders. ENG 4.46 1616710
Central - Curriculum Unable to save changes to existing assessments on a UIO. Error: The selected Unit Instance Occurrence has enrolments and marked assessments. NZ 4.38 1273494
Central - Curriculum Planner Curriculum Planning read only role doesn't work. ENG 4.46 1627190
Central - Data Miner If a timeout error is raised the pop-up is hidden behind the data miner validation screen. WAL 4.48 1704520
Central - Enrolments - Enrolment Waivers which are available against a learner are displayed against a parent and child enrolment and cascade successfully on creation but not on update. ENG 4.48 1708235
Central - Enrolments - Payments Outstanding Payments in Learner Hub where payment is not outstanding in EBS Central. ENG 4.42 1450908
Central - Enrolments - Payments Unable to alter or reverse a fee in Central if the PERSON_FINANCIALLY_RESPONSIBLE field is populated against the record in FEES_LIST - Arithmetic overflow error converting expression to data type nvarchar. ENG 4.49 1689084
Central - Exams Import Should a child exam be linked to multiple parent exams in a links file within a GCSE base data zip file, Exam Processes ignores these and only displays the first link between the parent and child exam in which it comes to from the links file. ENG 4.4 1361028
Central - Exams Management The SQA amendment process is export revised product level - unclear where this data is pulling from. SCO 4.48 1785021
Central - Exams Management Description of board occurrence shows incorrect board code/type for the code which is against a curriculum link record. ENG 4.39 1321336
Central - Exams Seating Plans Exam timetable reports for rooms and candidates showing no data when opening records when the ESP timeline is set on a specific date. ENG 4.41 1397026
Central - Learner - De-Duplication Unable to delete learner during de-duplication due to fk record: 'SFG_RECORD_DATA_PCODE_FK'. ENG 4.48 1701831
Central - Learner - De-Duplication De-duplication fails if student contains safeguarding data. If unwanted learner record is manually deleted ebs returns error DELETE statement conflicted with the REFERENCE constraint 'SFG_RECORD_DATA_PCODE_FK'. SCO 4.48 1719497
Central - SMS SMS messages have no spaces or line breakers but show correctly in Template preview and Comms Log. ENG 4.46 1613024
Central - Statutory Returns - CDR CDR Validation 031 Errors have increased following upgrade to 4.47. NI 4.47 1634533
Central - Statutory Returns - CDR The PROG_WP_COMPLETE values recorded against student enrolments are not being output to CDR. NI 4.49 1739571
Central - Statutory Returns - CDR Work-placement Format (PROG_WP_FORMAT) being output from the Q level enrolment, not the P level enrolment which was agreed. NI 4.48 1701449
Central - Statutory Returns - CDR When attempting to enter data for LONG_TERM_DESTINATION via the Update Enrolment REST service, this will NULL the DESTINATION value in PEOPLE_UNITS. NI 4.47 1645070
Central - Statutory Returns - HESA HESA return not exporting Qualification entity when exit award is linked. ENG 4.48 1694903
Central - Statutory Returns - HESA The HESA export is pulling support needs in the export for support needs where the start date is after the return FY. ENG 4.48 1701661
Central - Statutory Returns - HESA Incorrectly populating Surname at 16 Field. ENG 4.47 1653788
Central - Statutory Returns - ILR Apprenticeship Finance records are not being included in the ILR XML Output file when they should be. ENG 4.48 1711511
Central - Statutory Returns - ILR English and Maths Min Hours not saving after using the flood fill function - Could not perform database insert/update. ENG 4.48 1723861
Central - Statutory Returns - ILR English/Maths Minimum Hours NOT Cascading to the ILR Manager > ILR records. ENG 4.49 1746995
Central - Statutory Returns - ILR Latin based characters in names not exporting into the ILR XMLoutput. ENG 4.47 1637632
ebs Address Integration Email validation issue in 4.49 when saving College or Personal emails using AFD. All regions 4.49 1740589
ebs Installer Multiple missing object errors can be found in the MT_ebs_db_install_[instance name] log file after running the ebs installer to install/upgrade an instance. WAL 4.47 1661709
Ontrack - Designer Input search column not working as it did in 4.39. All regions 4.4 1336080
Ontrack - Designer Unable to have multi-select drop-down as a required field. ENG 4.46 1612969
Ontrack - ILP Student ILP instances in the DB can fail to change from PENDING to OPEN/CLOSED. This leads to ILP reviews still showing against ILP in the Manager or Tutor screens when the ILP should be closed down. ENG 4.47 1567411
Ontrack - ILP In ILP Tutor, when in a learner review, when users have the toggle turned on to use the ‘linear review’ view, the Take Ownership option is not displayed. ENG 4.47 1633583
Ontrack - ILP If MOA is used as a filter and learner has special details ticked with no MOA populated then no ILP is released despite MOA being sent against the UIO. ENG 4.48 1706072
Ontrack - ILP Unable to delete learners which have associated ILP records. Admin Learner Deletion ignored and error thrown. WAL 4.46 1638209
Ontrack Hub Mark register page not rendering properly when users with accessibility settings click through the learner grid. ENG 4.47 1708059
Ontrack Learner Hub Students from Turkey who have Turkish as their main browser language setting encounter error using Learner Hub in order to log in using B2C. This via the Prospectus Lis screen. ENG 4.47 1677048
Ontrack Learner Hub When Ontrack Learner is heavily used, students are finding navigating into the Learner Timetable screen takes a long period of time. SCO 4.48 1692075
Ontrack Learner Hub Timetable events not showing on Calendar Events section when viewed from an iPhone. ENG 4.48 1668656
Ontrack Learner Hub Attendance reporting - timezone issue. ENG 4.45 1619935
Ontrack Learner Hub Attendance reporting - Entering a Register PIN will not allow two zeros to be entered prior to a real number. ENG 4.43 1622563
Ontrack Learner Hub - Enquiries and Applications An error is displayed in Ontrack Learner Hub when trying to create an account when another language is selected. SCO 4.49 1766439
Ontrack Learner Hub - Enrolments and ePayments 1004: Send Enrolment Confirmation Email can incorrectly send confirmation emails to students who actually haven't completed their enrolment if the student has an active application to the same course. WAL 4.47 1677109
Ontrack Learner Hub - Enrolments and ePayments Online Learner Hub enrolment is not setting parent people units to the active progress code when using Flywire as the ePayment provider. ENG SCO 4.48 1676038
Ontrack Learner Hub - Enrolments and ePayments When Completing an Enrolment using the Orders - Confirm Web Service the SPECIAL_DETAILS tick is being removed from the enrolment if it was previously set. ENG 4.48 1685489
Ontrack Learner Hub - Interview Management When saving an interview record where there is a clash against a room, ebs correctly prompts that clashes are prohibited. If a user tries to save again or modifies the record, this saves without a room code. All regions 4.44 1493759
Shape - Timetabling and Attendance Progressing a learner's enrolment to Complete removes the learner from all unmarked timetables , even when the progress date is after the register date. ENG 4.48 1689451
Ontrack - Fund Manager Unable to add enrolment info for a student in Ontrack Fund Manager when the relevant roles are assigned by a group permission - You do not have the view role to view this resource. ENG 4.49 1756449
Central - Learner - Learner Module If user has 'View People' role and not 'Full People' then navigates into a learner they get 'Object reference not set to an instance of the object' error regarding NationalIdentities_SelectionChanged. NI 4.49 1772872
Central - Statutory Returns - CDR CDR 155 - FT Learner on additional enrolments where MOA not 22 - change in output in Learner Manager. NI 4.48 1685420
Central - Learner - Learner Module Intermittent 'Object reference not set to an instance of an object... MedicalFirstAidSickbayContent' error when accessing Learner Details. ENG 4.42 1433303
Central - Learner - Learner Manager When searching for records on the applications tab, results can take a long period of time to be returned. ENG 4.48 1715236
Central - Database EBSAuth and FES user credential failures when updating Curriculum staff. ENG 4.48 1688070